Emergency IT Support
Keep running while your staff stay safe
During emergency evacuations when already overstretched IT is unavailable, staff need extra support.
ThreeShield is waiving minimums, initial support tool fees, and assessment requirements to keep Canadian businesses with evacuated staff running through this difficult fire season.
If your business or staff are in an evacuation zone, ThreeShield will provide the following relief:
| Service | Regular | Relief Cost |
|---|---|---|
| Startup |
for comprehensive setup and assessment |
C$250 for initial setup and vulnerability scanning |
| Minimum |
|
none |
| Support |
|
waived for up to 25 computers for one month. |
Emergency IT Support Details
Phone, email, and remote computer support for your staff right away without having to wait for tool installation and setup.
If you'd like to augment your IT capabilities, we can install additional tools to make patching, phishing email reviews, administrator permissions, and support faster and easier for C$13/computer.
The day you sign up with ThreeShield for emergency support, we'll scan your website and up to five offices from the Internet to find problems that need immediate attention.
You don't need any more emergencies to deal with, so we'll get ahead of potential problems. However, this emergency support service does not include the comprehensive vulnerability, business process, compliance, application, and data management review that we typically perform as part of our holistic IT and comprehensive cybersecurity services.
Remote support from Vancouver, Calgary, and Toronto ensures that we'll be able to maintian support through natural disasters.
Know your systems, security, logs, and alerts get checked every morning and in real time
Review coding changes to prevent more problems
Manage your firewall, wireless, workstation, cloud, VPN, and server security
Gain best practices and meta-support to be an IT hero
ThreeShield supports your efforts to reduce unexpected problems so you can be the hero who provides responsive and reliable IT support.
What our IT and MSP clients say about ThreeShield
IT Architect, Financial Technology and Online Retail
" Collaborating with ThreeShield to ensure data security was an exciting and educational experience. As we exploded in growth, it was clear that we needed to rapidly mature on all fronts, and ThreeShield was integral to building our confidence with information, software, and infrastructure security. "
IT Security Director, Linden Lab (Virtual Reality)
" ThreeShield helped us focus our efforts, enhancing our security posture and verifying PCI compliance.
All of this was achieved with minimal disruption to the engineering organization as a whole.
The approach was smart. In a short time, we accomplished what much larger companies still struggle to achieve. "
Senior Director of Systems and Build Engineering
" ThreeShield very much values active and respectful collaboration, and went out of their way to get feedback on policies to make sure proposals balanced business needs while not making employees feel like they were dealing with unreasonable overhead. By doing so ThreeShield really helped change the culture around security mindfulness is positive ways. "
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